RETURN POLICY

At Tha Culture District we take pride in our quality products and services and we value our relationship with you. If at any time you feel our products do not meet your needs please return the item by following our return policy within the applicable 5 day period once the item is received. If you need to cancel the order after it is placed, please contact us via email at thaculturedistrictstore@gmail.com within an hour after the order is place to receive a refund. After an hour, the order will not be cancelled.

  
How to Return a Product:
• No returns will be accepted without a prior notice to us. 
• A Return Authorization may be requested up to 5 days from the date the item was delivered.
• To secure the appropriate return authorization information contact us via email at thaculturedistrictstore@gmail.com
• Returns are only accepted for items purchased via our online store.
• Items must be returned in its original condition and including the original packaging.
• It is highly suggested to use a traceable shipping method for all returned items.
• Once the item is received and inspected, we will issue a refund minus a 20% restock fee.
• Shipping and handling charges are not refundable and the customer is responsible for all shipping charges and insurance on all return shipments.
• All sales are final on sale and discounted items. 
• Any deviation from the return policy outlined above will result in a delay of your refund, which may result in additional restocking fees or refusal of your return.